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The hotel was okay. it was located close enough to all the action. the lobby smelled like incents but the staff was very friendly. the rooms could use an upgrade! ...
The hotel was okay. It was located close enough to all the action. The lobby smelled like incents but the staff was very friendly. The rooms could use an upgrade! The bathroom was the smallest thing I have ever seen. You literally had to move the door to get to the toilet. But it served it's purpose which was a nice getaway for my husband and I.
great location and value11/24/2011
No frills, but who is in their room much in south beach anyway? checked in after midnight with no problem. didnt eat at the restaurant or use the pool just ...
No frills, but who is in their room much in south beach anyway? Checked in after midnight with no problem. Didnt eat at the restaurant or use the pool just because there was so much to do nearby.
Horrible experience, huge disppoitment, poor customer service.02/05/2011
I have been in south america, europe and caribbean. by far, this hotel was the worst hotel experience of my life. i deeply regret not staying in a "super 8". ...
I have been in South America, Europe and Caribbean. By far, this hotel was the worst hotel experience of my life. I deeply regret not staying in a "Super 8". I never been in a super 8, but I believe they cannot be worse than this ABC. XYZ and ugly, the pics on their website show a much better place. Besides the poor customer service, the rooms smell bad, are tiny, very poorly decorated, and they do not even have a coffee machine. They "choose" who will have b-fast accordingly to a strange system. They also cancel your reservations if your flight is late. They said your are supposed to call and let them know you are coming late. HOW CAN I CALL FROM A 12 HOUR INTERNATIONAL FLIGHT???? AFTER ARRIVING EXAUSTED, I was mistreated by the front desk personnel, completely incompetent and uncooperative. Every one had a different explanation for my reserve cancellation Decision-makers managers do not work on saturday and sundays, which are the busiest days of the week right??? Unbelievable!!!! Above all, I did not even receive a "Thanks"when I paid their ridiculous charges. iT WAS A NIGHTMARE! I decided to check out earlier because I could not stand to continue deal with that place. After I left to another hotel, I finally could enjoy the city of Miami and change a my first impression of the people of that city....
Stayed there for a night. not bad for the money. close to some clubs, etc. kind of a loud neighborhood on the weekends. some sketchy places in the area.
Stayed there for a night. Not bad for the money. Close to some clubs, etc. Kind of a loud neighborhood on the weekends. Some sketchy places in the area.
Our stay here was not entirely bad, until i got home to see a $* charge on my credit card. after calling the hotel to talk to a manager and waiting ...
Our stay here was not entirely bad, until I got home to see a $* charge on my credit card. After calling the hotel to talk to a manager and waiting two days for a response, they informed me that I was being charged for stained sheets. $* for stained white sheets, go figure, which I never even slept on because I ended up staying with friends at another hotel. Plus, the weekend we were there ended up being a lesbian pride weekend in South Beach (not that there is anything wrong with that), but there was a party outside our window all night which was so loud I could barely hear my friend's conversation with me. Never again.