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Good location, nice staff, great value08/25/2013
We stayed here for 1 week and we are happy. we love the kitchen so we can cook at home. it close to the beach, restaurants. the housekeeping is very ...
We stayed here for 1 week and we are happy. We love the kitchen so we can cook at home. It close to the beach, restaurants. The housekeeping is very nice, clean our room each day, give us more towels because we love to go to the beach.
good value for the big family08/22/2013
There was 5 of us and this hotel was one of the few that could accomodate us. i think it was ok for the money. it was dated, some of ...
There was 5 of us and this hotel was one of the few that could accomodate us. I think it was OK for the money. It was dated, some of the hotel staff were quite unpleasant. Like in the case when alarm went off in entire tower, when I called to ask what happened and if we need to evacuate the building, I was rudely asked to wait for the call back. Internet and parking is separate$15 Â each. The coffee shop was awesome, fresh coffee, freshly squeezed orange juice and great cheeche. Â Basketball court was a really nice bonus for my son. Overall good experience, mostly friendly personall and good location, , just about 7 -10 min walk to Â the beach, restaurants, abc stores, etc.
The ratings and reviews on this hotel were quite positive so we went ahead and made a reservation. now posting my review so others don't make the same mistake. ...
The ratings and reviews on this hotel were quite positive so we went ahead and made a reservation. Now posting my review so others don't make the same mistake. This hotel was totally outdated. Our room had peeling wallpaper, uncomfortable beds, old outlets that wouldn't hold plugs in them, and a weird smell. Housekeeping always opened up the windows like they were aware there was something to make up for. The location was on a very busy corner and even high up we could still hear traffic and sirens all night. The staff members were unfriendly. Housekeeping made it very clear of all the things they WOULD NOT do for you. And if you wanted pool towels every member of your party had to be present to be given one. The ocean was warmer than the hotel pool and a staff member walked around keeping everyone from doing much other than sit in the pool (even got mad at a mom for tossing a ball to her toddler in the pool). The parking garage was difficult to navigate and the hotel locked all entrances from the garage at night but forgot to mention that detail or give us a key so we had to lug our bags all the way back down to the main floor and go through the lobby. And the front desk called the night before we checked out wanting a confirmation of what time we planned to leave the next day. When we gave a general range the man said he needed to know exactly when we would be leaving. Nothing like making the guests feel like you just want to take their money and get them out of there! Because our time in Honolulu was broken up by an inter-island trip, we spent a few days earlier in another hotel and wish we had just gone back to that one. There are much nicer hotels (and friendlier hotels) than this one within the same price range.Â
Great place to stay!10/31/2012
The staff was nice and helpful.our room was nice.we had clean towels without having to ask.our bed was made every day.everyone was ready and willing to ...
The staff was nice and helpful.Our room was nice.We had clean towels without having to ask.Our bed was made every day.Everyone was ready and willing to help you.We had a very good stay there.
Lots of variables here10/26/2012
I have stayed at the banyan 3 times. each time the experience was different; some units have fantastic views, with unit quality varying from yuck, to ok to perfectly fine. ...
I have stayed at the Banyan 3 times. Each time the experience was different; some units have fantastic views, with unit quality varying from yuck, to OK to perfectly fine. However, I stayed there Jan 2012 for 14 days and my first room, T2, 35 floor, was a disgrace. The room was in the "condo" pool and obviously owned by a major-league cheapskate. I believe it had every surface, appliance and all the furniture in the place original to 1979; I am not kidding! This unit should never have been accepted into the rental pool. I complained and Cliff at the front desk was terrific, but he could not get us into a decent room for 3 days; this is a busy property. Carpet is cheap--there is no excuse for a foot square hole worn into the sliding door area--but wait: it was evident that this faded battleship grey carpet had been shampooed...Really? It was actually rather funny, like washing up your worn-out tennis shoes! Not so funny is I had paid for a deluxe ocean view, than moved into a standard room, with no refund; at least that unit had decent carpet and furniture, but neither was close to new. The Banyan remains a favorite to me. However, insist you get a room that has had money spent on it..because you will be spending yours; cheapskate unit owners beware! Banyan renters won't put up with your penny pinching, and the Aston mgt shouldnt either!
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