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Stay here and skip disney. when you stay at a universal resort, you receive fast passes to universal theme parks to go to the front of the line. the park ...
Stay here and skip Disney. When you stay at a Universal resort, you receive fast passes to Universal theme parks to go to the front of the line. The park also opens one hour early for guests. We went to Harry Potter early and there were no waits, no crowds and no stress! The next day we spent $50 each way for a cab to take us to Disney. It was so crowded and there are no fast passes except for 2 hours and you have to sign up at the ride-confusing! What a grind!
Arrived early, was told room would be ready in 1 hour, i said no hurry we're going to park and i wouldn't mind waiting for better room if ...
Arrived early, was told room would be ready in 1 hour, I said no hurry we're going to park and I wouldn't mind waiting for better room if availble. Was upgraded to larger bay view next to boat shuttle(4th floor west wing). Excellant service. Professional staff. Very happy with our stay!!!
Nice staff but many downsides....06/08/2012
Charges for everything--wasnt allowed to use fitness center although asked at from desk and was told yes,didnt like dining alongside of smokers and dogs...although they have theyre ...
Charges for everything--wasnt allowed to use fitness center although asked at from desk and was told yes,didnt like dining alongside of smokers and dogs...although they have theyre own areas,staff didnt enforce this. Didnt change my sheets the entire 4 nights also! Some items deemed 'complimentary' but actually were not. Went to the Hotel in 2008 and it was MUCH better! Now, the paint was peeling,plaster cracking,rips n the carpets etc...Very disappointed indeed. The kicker was the Chef at the Trattoria whom had a serious attitude problem cooking for guests. Made me very uncomfortable to ask for anything from him,and his cleanliness was poor. Left very unhappy. Pool staff was the best service ever.
An excellent resort with friendly accomodating staff. I would not stay anywhere02/17/2012
This is truly a resort not just a hotel. it has great amenities and the dining is fantastic. from a small intimate bar american to mama dellas family style dining, ...
This is truly a resort not just a hotel. It has great amenities and the dining is fantastic. From a small intimate Bar American to Mama Dellas family style dining, to Bice a romantic dining experience second to none...Portofino has it all. The ease at which you can walk to the parks along beautifully landscaped paths or choose the river shuttles which run often enough to please the most discerning guest and is most appealing. During the early evening the Piazza is filled with activity whether it be a concert from an overhanging balcony or a scheduled festival with full band, food and wine...it is a great place to relax and enjoy your time in South Florida. I will not stay anywhere else...the staff is so accomodating and sincerely firiendly....I was impressed. My young daughter was intrigued by the multiple pool areas and the service at the beach pool was superb. We had dinner at Bice before the Anrea Bocelli concert at the Amway center and I can truly say my wife and I will never forget the evening...a great part of that was the friendly staff at both Bice and the the front bell captains in arranging for transportation. A truly memorable weekend stay.
No concern or compassion.01/12/2012
Relocating cats" means taking them to the pound??? never again will any of my friends and family members darken the doors of any of your hotels. ...
"Relocating cats" means taking them to the POUND??? Never again will ANY of my friends and family members darken the doors of ANY of your hotels.