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Aventura Spa Palace Adults Only All-inclusive

Aventura Spa Palace Adults Only All-inclusive

Aventura Spa Palace Adults Only All-inclusive
Km 72 Carretera Cancun Tulum
Cancun, QR MX 77701 Map It
Riviera Maya :Puerto Aventuras

Reviews

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  • NOT a good experience!!!

    05/01/2013

    Let me start off by saying, don't pay extra for the concierge level room. you don't get anything above & beyond what you get with any of the other ...

    Let me start off by saying, don't pay extra for the concierge level room. You don't get anything above & beyond what you get with any of the other rooms. The resort itself was fine. The service, however, was not good. We have stayed at several other Palace Resorts & always had great service....not so much at this one. The food was just OK. We actually went over the the Cove side one evening & it was good. The service was even better on that side than the Spa side. We went with another couple as well. The day we were supposed to check out, they were actually asked to check out of their room @ 10:45am because they already had someone else lined up for their room. The check out time isn't until noon. Also, with the concierge level room, on the website it says that you are allowed a late check out. WRONG!!! It's subject to availabilty which they don't tell you in the beginning. Overall, I would say we had fun with our friends, but after the service we received (or didn't receive), we won't be returning to this resort.

  • Great Vacation

    03/06/2013

    Great service and spa. could use better coordination between resort and transportation to/from resort.

    Great service and spa. Could use better coordination between resort and transportation to/from resort.

  • Fabulous vacation!

    04/07/2012

    Everyone at the aventura palace was so friendly and welcoming. we had a fabulous vacation. very relaxing, snorkeled at the resort, the food was good.

    Everyone at the Aventura Palace was so friendly and welcoming. We had a fabulous vacation. Very relaxing, snorkeled at the resort, the food was good.

  • One of the most unforgettable vacations!

    11/26/2011

    My husband and i stayed for a week in 11/2011 and fell in love with everyone and everything! if you are looking for a relaxing (yet not boring) place ...

    My husband and I stayed for a week in 11/2011 and fell in love with everyone and everything! If you are looking for a relaxing (yet not boring) place to stay, this is it! The rooms were comfy and clean. All the restaurants had fabulous foo. The staff, and especially our bartender Julio, was absolutely the best! We couldn't have had a nicer stay and will definitely return =)

  • Awsome Aventura Spa

    11/02/2011

    1st class from front desk to housekeeping. a little pricey but resort credit just like free money, really! spa, unreal. food, good to xlnt. if you dont see something just ...

    1st class from front desk to housekeeping. A little pricey but Resort credit just like free money, really! Spa, unreal. Food, good to xlnt. If you dont see something just ask. Bar and drinks, truly Top Shelf and made to order. Nightly shows,again good to xlnt. House keeping , amenities and mini bar restocked daily. Pools and service, big, clean and quick. Beach, none. It has inlets from the sea for swim, kayak and snorkel but the " Beach "is sand over concrete. No toes in the sand here. Tipping, to assure I am treated like James Bond, $3-5 a day housekeeping. $5-7 specialty dinners. $1-2 per round of two drinks. $1-2 for the golf cart transportation to the Cove side for shows and dinners.{ A long way on a bad knee.} $30-40 a day. If I cant afford to tip for outstanding service, { I live in Vegas } I stay home. But that's how I roll.

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