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Universal's Hard Rock Hotel

Universal's Hard Rock Hotel

5800 Universal Boulevard
Orlando, FL US 32819 Map It
I Drive and Sea World and Universal :Universal Orlando Resorts

Reviews

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  • Hotel Disappointment

    07/26/2013

    This hotel was no nicer than a 6 dollar motel.  prices were at what you would expect from a 4 star hotel but behind the entry walk leading into the ...

    This hotel was no nicer than a 6 dollar motel.  Prices were at what you would expect from a 4 Star Hotel but behind the entry walk leading into the rooms they were no better than a regular hotel.  Toilets completely broken which made me think "how were the restrooms clean prior to us arriving".  Security banging on neighboring doors yelling "security" .  Didn't feel safe.  I did like the express tickets to the park and we loved the short walking distance to the parks.  We have visited Orlando at least Four times and plan to do so again but will not be staying at hard rock.  Probably a good hotel to stay at if your plan is to be drunk most of the time.  Such a disappointment.

  • Great Music

    07/24/2013

    The hard rock hotel is a good experience for music-lovers.

    The Hard Rock Hotel is a good experience for music-lovers.

  • Front desk staff needs some customer service skill class.

    10/23/2012

    Check in should have been easy. it was not. staff at the front desk could care less if there is a line. the person argued with me about rooms . the ...

    Check in should have been easy. It was not. Staff at the front desk could care less if there is a line. The person argued with me about rooms . The hotel was out of guitars for the kids. There was zero information given about elevator location, or a map,and it pained him to point to the express ID machine. No mini bar key, We payed inflated rate due to HHN halloween event. The front of the line pass fabulous. The staff not so much.

  • A little pricey but worth it for the convenience

    10/13/2012

    It's a fun hotel. the pool was pretty cool since it had underwater speakers and poolside movie @ night. the food by the pool was the cheapest and they load ...

    It's a fun hotel. The pool was pretty cool since it had underwater speakers and poolside movie @ night. The food by the pool was the cheapest and they load up on the food for you unlike the other restaurants. The best part was being so close to the parks, loved that part the most and being able to go to the park early is a big plus! Also the express line that comes with the stay is perfect. Rode all the rides at least 2x.

  • I love this hotel!

    10/09/2012

    This is the 3rd time my wife and i stayed at the hard rock hotel. we just love the safety we feel walking back and forth from park to park ...

    This is the 3rd time my wife and I stayed at The Hard Rock Hotel. We just love the safety we feel walking back and forth from park to park and hotel to hotel anytime we feel like it. No need to rent a car everything is right there. Look forward to the next one!!!

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