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Disappointed and came home early09/18/2013
Positive: resort was clean. negative: smoking allowed everywhere and there was lots of it; buffet food mediocre which you may expect from buffet but specialty restaurants were no better, my ...
Positive: resort was clean. Negative: smoking allowed everywhere and there was lots of it; buffet food mediocre which you may expect from buffet but specialty restaurants were no better, my husband even had bugs floating in his soup at the Japanese restaurant; room service was only good on the first day and went downhill daily; pool and beach were nice but that's all there is to do on the resort; nightly entertainment was marginal at best; hotel staff spoke limited English and absolutely were not warm/friendly people... needless to say, we came home a day early because we were just over it... would never recommend this resort.
Perfect for families!!!09/10/2013
We spent 8 days in a faimly deluxe room and it was perfect for a family of 5. the kids had their own bedroom and we had a room with ...
We spent 8 days in a Faimly Deluxe Room and it was perfect for a family of 5. The kids had their own bedroom and we had a room with a lock! The room also included a microwave which was great for sterilizing our baby's bottles. The jacuzzi on the terrace was not really utilized other than the kids rinsing off in it after a day of swimming. A good choice of restaurants and reservations were easy to make. You do have to remember it is an all-inclusive so meals are not amazing but a good overall standard. The spanish and japanese were our favorites. Breakfast and lunch buffets have everything you could ask for. The kids waterpark (right outside our door) was perfect for our 8, 5 and 1 year olds. We didnt use the kids club, mainly because it was not air conditioned but my kids loved the sing-a-long at 8pm each night in the theatre. The staff in the buffet's were great with our one year old, always attentive and helpful. We also do not speak a work of Spanish and did not have a problem at all gettin by. What everyone should remember is if you want to speak English go to an English speaking country!!! DO NOT COMPLAIN ABOUT NATIVES SPEAKING THEIR OWN LANGUAGE IN THEIR OWN COUNTRY!!!!!! I would definately go back and highly recommend for families with realistic expectations!!!
Great all around09/06/2013
I bought this on a whim am so glad i did. Â i had been to this resort years ago before the remodeling and i am very impressed with the way ...
I bought this on a whim am so glad I did. Â I had been to this resort years ago before the remodeling and I am very impressed with the way it is now. Â Incredible spa.
Service is average at best! buffet food is terrible! restaurants required reservation which i tried to make on the first night i got there and i couldn't reserve the ...
Service is average at best! Buffet food is terrible! Restaurants required reservation which I tried to make on the first night I got there and I couldn't reserve the time/day that I wanted (availability is very limited). Servers/Waiters/Waitresses/Bartenders/Workers in general don't speak English. If you don't speak Spanish, you will have a hard time trying to communicate. Very limited activities for kids/adults at the resort. The beach is not clean. I will NOT come back. I wasted a week of my vacation here! :(
Beautiful resort with a lot to do07/02/2013
The resort was beautiful with plenty to do. their were actvities every hour: dance classes, spanish lessons, water polo, volleyball, bingo, shuffleboard, just to name a few. the food was ...
The resort was beautiful with plenty to do. Their were actvities every hour: dance classes, spanish lessons, water polo, volleyball, bingo, shuffleboard, just to name a few. The food was excellent and the resort was beautiful. Very clean and nice.
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