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We had an awesome stay!!!09/06/2012
The hotel was very nice and elegant. the services were on point. only two issues were that there should be a bar near the roof top pool and the breakfast ...
The hotel was very nice and elegant. The services were on point. Only two issues were that there should be a bar near the roof top pool and the breakfast should have more of a variety.
Nice Quiet Hotel on South Beach07/27/2012
Hotel is very clean and quiet. great location with a walgreens next door. the staff was very friendly and even helped calling a taxi for the trip back to airport. ...
Hotel is very clean and quiet. Great location with a Walgreens next door. The staff was very friendly and even helped calling a taxi for the trip back to airport. The private beach is 5 blocks away but is nice. A chair, towel, and umbrella is provided. Would stay there again.
Great location and suite with balcony. Horrible water issues07/26/2012
At the onset, the hotel staff was cordial and professional. unforetunately, ther was a major problem with the water pressure not pumping to the 4th floor, five of the seven ...
At the onset, the hotel staff was cordial and professional. Unforetunately, ther was a major problem with the water pressure not pumping to the 4th floor, five of the seven nights while at the hotel. Apparently, the staff was aware of the issue, but did not inform the guests unless an inquiry or complaint was lodged. There is no maintenance worker on the evening/night shift or on-call support to handle facilities issues. No workaround was offered, and I was told the water issue was a city problem. When I inquired of a new room in the hotel and a transfer to an affiliate Menin Hotel, no work around was provided. I purchased 4 gallons of water at the local Walgrens, for night-time sponge baths and to flush the toilet. The disturbing thing was the flippant, nonchalant attitude of one front desk concierge magnified by the lack of action or accommodation for a room not experiencing water issues. But, the location is great!
I wholeheartedly recommend this hotel.04/02/2012
My 20-something medical student daughter and i spent four days at the bentley during her spring break. we were very pleased with the art deco accommodations which were located ...
My 20-something medical student daughter and I spent four days at the Bentley during her Spring break. We were very pleased with the art deco accommodations which were located on Ocean Drive right at the beginning of the restaurant walk. Our king-sized suite was upgraded to a one-bedroom apartment just steps from the roof top terrace and swimming pool. The apartment was very clean, pleasantly decorated and quiet. The staff was very efficient. The Bentley is located right across the street from the public beach but for an additional minor cost, we were able to use the beach-front club at the Hilton Bentley, four short blocks away. Wonderful padded beach chairs, large beach umbrellas, and food and drink service made the experience delightful.
Hotel Staff made us feel very welcome.02/01/2012
Everyone went out of their way to make our stay comfortable. room was clean and spacious.
Everyone went out of their way to make our stay comfortable. Room was clean and spacious.