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RIU Emerald Bay - All Inclusive

RIU Emerald Bay - All Inclusive

Calzada Camaron
Mazatlan, MX 82110 Map It

Reviews

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  • hotel good and excelent

    07/24/2012

    I recomend this hotel is good service in all spects food is good staff is good all is excelent my family was happy all ...

    i recomend this hotel is good service in all spects food is good staff is good all is excelent my family was happy all time

  • Great views!!!

    03/08/2012

    The hotel was farther away from main mazatlan, but i appreciated this. take a taxi. the taxi will take you right to the hotel. after the long flight, and with ...

    The hotel was farther away from main Mazatlan, but I appreciated this. Take a taxi. The taxi will take you right to the hotel. After the long flight, and with the heat, getting into the pool was a priority. The van that was offered at the airport is cheaper, but you will be stopping at everyone elses hotel. My first time in Mazatlan, it took me 2 hours to get to my hotel by van. My next visit, I took the taxi....20 minutes later, I was at the hotel. All the taxis from the airport have a set price. THEY WILL NOT OVERCHARGE YOU!!! There was plenty of room at the pools. I didn't have to fight for chairs. And I found the pools to be clean, and the staff always around. Isaac, one of the managers, was always helpful... The food was well prepared. There are two cafeteria-style restaurants. One or the other is open during the day, at all times. For after hours, there is a bar that has snack foods (hamburgers, hot dogs, chips, etc# that, I believe, is open 24 hours a day. There are several nice restaurants on site #included in price#. Make reservations, and dress up a little #it's fun#. For a little change of pace, take a walk down the beach towards the hill, and enjoy the outdoor restaurant #not part of the hotel). Order the melted cheese bowl, and the shrimp. Authentic band walking among the patrons, great food, and reasonable price. All in all, I was not disappointed with this hotel. For an all-inclusive, it is a great bargain. If you want a 5 star hotel, then pay the 5 star price.

  • Not worth wasting your time

    11/16/2011

    Staff was rude and not attentive. i would not go there again or recommend anyone to waste your money.

    Staff was rude and not attentive. I would not go there again or recommend anyone to waste your money.

  • dissapointing

    09/01/2011

    I will never stay in a riu hotel, really was ...

    I will never stay in a RIU hotel, really was disappointing

  • Loved the hotel!!!

    07/22/2011

    Long line when checking in, however, was given drinks to help with the wait. manuel helped us and was fantastic. i requested a king room, and wondered if we would ...

    Long line when checking in, however, was given drinks to help with the wait. Manuel helped us and was fantastic. I requested a king room, and wondered if we would get one, with the long line of people waiting to check in. However, Manuel made sure that we had a king room on the 18th floor!!! The stay was perfect!!! Our only complaint would be the elevators. Not enough for such a large hotel, and people were rude!!! They would not even let you off of the elevator before they would start getting on. I realize that they wanted to make sure they had a space on it---however, the pushing and shoving was very childish!!!

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