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hotel good and excelent07/24/2012
I recomend this hotel is good service in all spects food is good staff is good all is excelent my family was happy all ...
i recomend this hotel is good service in all spects food is good staff is good all is excelent my family was happy all time
The hotel was farther away from main mazatlan, but i appreciated this. take a taxi. the taxi will take you right to the hotel. after the long flight, and with ...
The hotel was farther away from main Mazatlan, but I appreciated this. Take a taxi. The taxi will take you right to the hotel. After the long flight, and with the heat, getting into the pool was a priority. The van that was offered at the airport is cheaper, but you will be stopping at everyone elses hotel. My first time in Mazatlan, it took me 2 hours to get to my hotel by van. My next visit, I took the taxi....20 minutes later, I was at the hotel. All the taxis from the airport have a set price. THEY WILL NOT OVERCHARGE YOU!!! There was plenty of room at the pools. I didn't have to fight for chairs. And I found the pools to be clean, and the staff always around. Isaac, one of the managers, was always helpful... The food was well prepared. There are two cafeteria-style restaurants. One or the other is open during the day, at all times. For after hours, there is a bar that has snack foods (hamburgers, hot dogs, chips, etc# that, I believe, is open 24 hours a day. There are several nice restaurants on site #included in price#. Make reservations, and dress up a little #it's fun#. For a little change of pace, take a walk down the beach towards the hill, and enjoy the outdoor restaurant #not part of the hotel). Order the melted cheese bowl, and the shrimp. Authentic band walking among the patrons, great food, and reasonable price. All in all, I was not disappointed with this hotel. For an all-inclusive, it is a great bargain. If you want a 5 star hotel, then pay the 5 star price.
Not worth wasting your time11/16/2011
Staff was rude and not attentive. i would not go there again or recommend anyone to waste your money.
Staff was rude and not attentive. I would not go there again or recommend anyone to waste your money.
I will never stay in a riu hotel, really was ...
I will never stay in a RIU hotel, really was disappointing
Loved the hotel!!!07/22/2011
Long line when checking in, however, was given drinks to help with the wait. manuel helped us and was fantastic. i requested a king room, and wondered if we would ...
Long line when checking in, however, was given drinks to help with the wait. Manuel helped us and was fantastic. I requested a king room, and wondered if we would get one, with the long line of people waiting to check in. However, Manuel made sure that we had a king room on the 18th floor!!! The stay was perfect!!! Our only complaint would be the elevators. Not enough for such a large hotel, and people were rude!!! They would not even let you off of the elevator before they would start getting on. I realize that they wanted to make sure they had a space on it---however, the pushing and shoving was very childish!!!